Privacy Policy
At our website, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our site, you agree to the terms described herein.
What Data We Collect
We collect and process various types of personal data to provide and improve our services. The types of data we may collect include:
- Personal Identification Information: such as your name, email address, phone number, and mailing address when you contact us or sign up for services.
- Usage Data: information about how you access and interact with our website, including IP addresses, browser type, pages visited, and time spent.
- Cookies and Tracking Data: small files stored on your device to enhance your user experience (see Cookies section below).
- Communication Data: records of your correspondence with us, including emails or messages submitted via contact forms.
How We Use Data
Your information is used solely to enhance your experience and improve our offerings. Specifically, we use data to:
- Respond to your inquiries and provide support.
- Personalize and improve our website content and services.
- Send important updates, notifications, or promotional material when you have opted in.
- Analyze website traffic and usage trends for ongoing improvements.
- Ensure compliance with legal obligations and protect against fraudulent activities.
Cookies
Our website uses cookies to facilitate a better user experience. Cookies are small data files stored on your device that help us recognize you on subsequent visits and remember your preferences.
Types of cookies we use:
- Essential Cookies: Required for core website functionality.
- Performance Cookies: Collect anonymous analytics information to improve site performance.
- Functionality Cookies: Remember choices you make to enhance usability.
You may choose to disable cookies through your browser settings; however, this may impact your experience on our website.
Third-Party Links
Our website may include links to third-party websites and services for your convenience. Please note that we do not control these external sites and are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Secure servers and encrypted transmission methods (SSL/TLS).
- Regular security assessments and software updates.
- Access controls limiting data handling to authorized personnel only.
Despite these precautions, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information diligently.
User Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct any inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data under certain circumstances.
- Right to Restrict Processing: Limit the way we use your data.
- Right to Data Portability: Obtain your data in a machine-readable format.
- Right to Object: Object to processing based on legitimate interests or marketing purposes.
To exercise any of these rights, please contact us using the details below. We may require verification to process your request.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +44 191 202 3344
- Address: 5 Quayside Avenue, Newcastle upon Tyne NE1 3DY, England
- Social/X: https://x.com/
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date.